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The Summit Solution evaluates your information storage, retrieval and archiving processes. We can create a single repository for paper and digital information.
Goals
Our goal is to design a custom archive solution that:
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- Improves Customer Service by enabling instant access to documents to answer inquiries
- Complies with Government Regulations by providing secure access and audit trails
- Creates a Disaster Recovery Strategy by backing up scanned paper information off site
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How it Works
Once business documents are created, printed and mailed they can be archived for business compliance and fast retrieval. This can happen in several convenient ways:
- Scanning: Paper documents can be quickly scanned using high-speed scanners or multifunction systems. This means supporting documents like signed delivery tickets, remittance stubs and checks can be stored in the same system for easy retrieval digital archive.
- Printing: At the same time documents like invoices are printed they can be imported into an electronic document management system. This creates a permanent image of documents like invoices allowing customer service representatives to reproduce an invoice for a customer and print, email or fax it.
- Faxing: Inbound faxes can be routed to users' email addresses and to the document management system to keep a permanent record.
Once the documents are in the document management system they can be retrieved with multiple index fields such as invoice number or customer name.
Technology Partners
We help our clients archive documents with document management technology from the following vendors. |
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InfoDynamics provides a suite of document management tools to securely share and archive digital documents. |
| To learn more about how archive solutions can benefit your company contact us today. |
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The
Summit Solution
